Privacy Policy

Last Updated: April 27, 2026

At brighten-flush, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you book a tour, we collect your name, email address, preferred tour date, and number of participants.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and browser type.
• Cookies: We use cookies to enhance your browsing experience. You can manage cookie preferences through our cookie banner.

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing and confirming your tour bookings
• Sending booking confirmations and tour details via email
• Communicating with you about your booking or inquiries
• Improving our website and services
• Complying with legal obligations

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With tour guides and staff who need the information to provide services
• When required by law or to protect our legal rights
• With service providers who assist in operating our website (e.g., hosting services), under strict confidentiality agreements

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking information is typically retained for 3 years for record-keeping purposes.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your data
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected]

7. Cookies

Our website uses cookies to improve functionality and user experience. You can control cookie settings through our cookie banner or your browser settings. Rejecting cookies may limit certain features of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 142 Coastal Trail Avenue, Richmond, NSW 2753, Australia