Terms of Use

Last Updated: April 27, 2026

Welcome to brighten-flush. These Terms of Use govern your access to and use of our website and services. By using our website, you agree to comply with these terms.

1. Acceptance of Terms

By accessing or using the brighten-flush website and booking our tours, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Booking and Payment

When you book a tour through our website:

• You agree to provide accurate and complete information
• You confirm that you are at least 18 years old or have parental consent
• Your booking is subject to availability and confirmation from us
• Payment is required in advance to secure your booking
• Prices are listed in Australian Dollars (AUD) and include applicable taxes

3. Cancellation and Refund Policy

Our cancellation policy is as follows:

• Customer Cancellations: Full refund if you cancel at least 48 hours before the tour. Cancellations within 48 hours are non-refundable.
• Weather Cancellations: If we cancel a tour due to unsafe weather conditions, you will receive a full refund or the option to reschedule.
• No-Shows: Failure to appear at the scheduled time without prior notice results in forfeiture of payment.

4. Participant Responsibilities

As a tour participant, you agree to:

• Arrive at the designated meeting point on time
• Wear appropriate footwear and clothing for walking tours
• Inform us of any medical conditions or physical limitations that may affect your participation
• Follow the guide's instructions for safety reasons
• Respect other participants and the natural environment

5. Liability and Assumption of Risk

Walking tours involve inherent risks, including uneven terrain, weather changes, and physical exertion. By participating, you acknowledge these risks and agree that:

• You participate at your own risk
• brighten-flush is not liable for injuries, accidents, or losses that occur during tours, except where caused by our negligence
• You are responsible for your own health, safety, and personal belongings
• We recommend obtaining travel insurance before participating

6. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of brighten-flush or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

7. User Conduct

When using our website, you agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit harmful code, viruses, or malware
• Interfere with the proper functioning of the website
• Impersonate any person or entity

8. Modification of Services

We reserve the right to modify, suspend, or discontinue any aspect of our tours or website at any time without prior notice. We are not liable for any modifications or interruptions to our services.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Access them at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, brighten-flush shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or participation in our tours.

11. Indemnification

You agree to indemnify and hold harmless brighten-flush, its employees, and guides from any claims, losses, or damages arising from your breach of these Terms of Use or your participation in our tours.

12. Governing Law

These Terms of Use are governed by the laws of Australia. Any disputes arising from these terms shall be resolved in the courts of New South Wales, Australia.

13. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised terms.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

Email: [email protected]
Address: 142 Coastal Trail Avenue, Richmond, NSW 2753, Australia